Bhubaneswar: Plans are afoot to decentralise Chief Minister’s grievance cell and hold public hearing outside Bhubaneswar also to ensure speedy redressal of people’s problems. This was stated by Chief Minister Mohan Charan Majhi during his second public grievance hearing programme held in Bhubaneswar on Monday.
Voicing happiness over the hearing held so far, Majhi said over 1,700 people from different parts of the state got registered for the session held on the day. Action has so far been initiated in more than 1,000 cases so far and the process is still underway, he told reporters.
The Chief Minister said that six Ministers, including Deputy CM K V Singh Deo, five Secretaries and several senior officials were present during the hearing for expeditious redressal of grievances.
Lamenting that the CM’s grievance cell virtually remained defunct for over 16 years, Majhi said the problems of many people remained unresolved for a very long time because of this.
Stressing that the aim of the government is to ensure speedy justice to the affected people, the public grievance hearing process will be further strengthened and decentralised. Even now people can get their grievances redressed at the district-level instead of visiting Bhubaneswar with minor issues, he said.
This apart, there is a plan to make the process more flexible and take the CM’s grievance cell to the level of revenue divisions, Majhi said.
The proposal, which is now in its conceptual stage, is being studied and examined before taking further steps, the CM added.